British Airways allegedly lost customer Hasan Syed's father's luggage. When Syed tried to e-mail the airline, they apparently failed to respond. Then Syed did what most of us would do and threw in the towel.
Just kidding! Syed instead bought promoted tweets bashing British Airways. Here's a sample of his ongoing tirade:
Eventually, British Airways responded to one of his tweets. Read the rest after the jump, then—AND ONLY THEN—let me know what you think!
@HVSVN Sorry for the delay in responding, our twitter feed is open 0900-1700 GMT. Please DM your baggage ref and we'll look into this. — British Airways (@British_Airways) September 3, 2013
Things escalated from there. Syed called bullshit on their hours and told British Airways to direct message him instead. British Airways retorted that they couldn't message Syed because he wasn't following the airline's Twitter profile, to which Syed said: