I'm not sure if the USPS often makes mistakes of this kind (the package was supposed to be expressed to Zimbabwe in 3 to 5 days, but instead went to Kazakhstan), but when they do, this for sure is their response: We have up to 30 days to investigate what went wrong and we'll get back to you then. Yes, 30 days. The package has been in Kazakhstan for 6 days. I have 24 days to go. USPS treats the whole matter as if one mailed two pieces of paper for $54 because one had all the time in the world. They seem to have no sense of the fact that people mail things at such a price because of some urgency. I have spoken to 5 representatives and not one was impressed by my dismay. It's as if they had mailed a postcard to Kazakhstan and not official documents that lawyers had to file in a court four days ago.