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Friday, April 27, 2012

Restaurant Zoe: A Review (Plus More Than You Ever Wanted to Know About a Certain Dessert)

Posted by on Fri, Apr 27, 2012 at 11:37 AM

This is the indoor-outdoor room at the new Zoe that gets both too hot and too cold, sometimes both at once (click to enlarge).
  • Kelly O
  • This is the indoor-outdoor room at the new Zoe that gets both too hot and too cold, sometimes both at once (click to enlarge).

In this week's Stranger, I review Restaurant Zoe, which reopened after moving to Capitol Hill a couple months ago.

The review is not favorable. (You can read it and see.)

Here's what I said about one dessert:

The Chocolate Orb dessert ($8), chocolate mousse inside a chocolate shell, had a dark, sandy-textured shape on the plate; it was pure Belgian chocolate, "kissed with a blowtorch," the server said. To reduce the work of the Belgians back to cocoa grit seemed sad, not like a kiss at all.

Zoe pastry chef Andrea Terrenzio sent me an email about it—a nice email, but one calling me out a bit. I responded, and she responded to that. Those of you who like inside-dessert-baseball are going to love this exchange. (The rest of you may fall asleep.) It's after the jump.

(Posted with Andrea's permission)

Dear Bethany,

As pastry chef at Restaurant Zoe, I was disappointed to read that you didn't understand and enjoy all of your dessert. Working early mornings, it can be difficult for me to spend enough time with the waitstaff to ensure they are thoroughly versed on every aspect of the dessert menu. Still, they should know that the chocolate and cocoa used in the chocolate orb dessert is Valrhona (already on the menu once, in the bour-bons description), and should have been able to explain that liquid sable for you. The "dark, sandy-textured shape on the plate" was actually the cocoa sable, as listed on the menu description.

Sable is French for sandy - perhaps advanced pastry vocabulary that the average diner might not know, but easy enough to translate when fact-checking - and a sable is a sandy cookie, similar to a shortbread cookie, but with the addition of egg yolks. A sable should have a crumbly, sandy texture, barely hold together, and melt in your mouth. In the case of the chocolate orb, the sable has been liquified after baking to create something with cookie texture - the sandiness you discovered - without being too firm to get a fork or spoon through. I wanted to avoid the hard cookie shattered with a fork flying across the room phenomenon. The sable is solid in the fridge and liquid above about 100F, so it is warmed briefly with the torch to bring it up to room temperature, both so that the orb halves can stick into it for support, and to make it easier to eat. Honestly, the cocoa sable scraps are one of my favorite things to nibble, they remind me of oreos. I wish you could have loved it as much as I do, and I hope now you understand what that dark sandy shape was all about.

warm regards,
Andrea

Hey Andrea,

Thanks for reaching out and being so measured about this. I know it's hard to have your work criticized, and I want you to know that it is something I do with a lot of thought and a heavy heart. I am familiar with sable in the cookie form, and I figured that element of the Chocolate Orb was a reimagined sable—I discussed it with our resident dessert expert Megan Seling, too. (She's the one who bakes things inside other things—she's got a book coming out—and she's always curious to visit pastry chefs and see what they're doing, if you ever want to extend an invitation.) And I actually love a dry cookie; I usually have shortbread or speculaas or something similar with my coffee every morning (I justify it as being an acceptable breakfast in Europe!). But a more in-depth discussion of the sable thing would've put me far beyond my word count. I'm sorry about that; I would've liked to give it more explanation.

I would respectfully suggest that you check in with the dinner crew to make sure they're carrying out your vision. To my recollection, the two orb halves were not stuck into the sable at all, but separate from it on the plate. And the sable seemed more than warmed briefly—it really was granular, nowhere near solid or liquid, if either of those is your intent. It tasted slightly nutty, but mainly had a scorched flavor. And the waitperson did specifically tell me that element was just Belgian chocolate, so you will want to make sure they're not providing misinformation.

I'd be happy to respond online, too. It's a pity if what the waitperson told me and possibly the kitchen over-blowtorching is the only thing that's out there about your dessert.

Best,
Bethany

Bethany,

Thanks for the kind words and taking the time to expand on your experience here. I was confused as to how an experienced food writer couldn't identify the cookie out of four components on the plate, now it's clear it was distinctly not how it was supposed to be. It should be sandy, semi solid, but above all chocolatey and delicious and certainly not scorched. Of course you know your cookies!

Overall, I think we have a really strong crew and I try not to be too anal about plating specifics, but it sounds like I need to put a little fear into a few hearts. Misinformation and people BSing instead of just admitting to not knowing is a huge pet peeve of mine. Scott Staples calls me his pastry goddess, I'd hate for the rest of this town to think I'm ok with putting burnt mystery grit on the plate, because I'm not!

Take care,
Andrea

Thanks, Andrea—you rule.

 

Comments (20) RSS

Oldest First Unregistered On Registered On Add a comment
starsandgarters 1
Nicely done, on both sides.
Posted by starsandgarters on April 27, 2012 at 11:50 AM
Allyn 2
I enjoyed reading that. Now I want to try it.
And I think I need to bake some shortbread this weekend.
Posted by Allyn on April 27, 2012 at 11:57 AM
3
It's nice to see a response to criticism that isn't effectively: You stupid!
Posted by keshmeshi on April 27, 2012 at 12:11 PM
4
Love it!
Posted by Bean on April 27, 2012 at 12:17 PM
5
She needs to create something called "burnt mystery grit" and get it on the menu pronto.
Posted by MJ on April 27, 2012 at 12:18 PM
Julie in Eugene 6
I'm a pastry/dessert nut, so this was an interesting/informative exchange, and generally a nice response to criticism. That being said, "I was disappointed to read that you didn't understand [. . .] your dessert" was a little off-putting. Sometimes chefs/brewers/winemakers/etc. assume that if the consumer doesn't enjoy their work, it's because the consumer just doesn't understand their genius. Writers have this saying about how a reader's failure to understand something is always the fault of the writer, not the reader. I sometimes think that other professions could take that to heart as well...
Posted by Julie in Eugene on April 27, 2012 at 12:24 PM
7
now what needs to happen is she needs to invite you back to try the dessert as intended...your readers want to know what you think of the dessert without the mistake!
Posted by Dessert Reader on April 27, 2012 at 12:28 PM
8
1. "To reduce the work of the Belgians back to cocoa grit seemed sad, not like a kiss at all." Have you considered the possibility that when it comes to kissing, you might be doing it wrong? Or that a kiss that doesn't have a little sadness mixed in is as disgusting as champagne with no acidity?

2. I love the way this correspondence seethes with unspoken hatred and mutual contempt. On the surface, the writers are irreproachably polite and reserved, but reading between the lines it is an epic pissing match comparable to Buckley/Vidal (or Mailer/Vidal for that matter).
Posted by minderbender on April 27, 2012 at 12:33 PM
burgin22 9
This is the whitest argument I may have ever read.
Posted by burgin22 http://www.zombo.com/ on April 27, 2012 at 12:35 PM
10
agreed that this was a nice discussion, and agree that a follow up visit to sample the dessert as intended is in order.

BUT!

That whole "kissed by a blowtorch" line needs to be addressed. Any server who says that as a way to get someone to order food should be fired.

Also - nice touch finding a way to promote a Stranger writer's book deal in an article/discussion that has nothing to do with her.
Posted by genevieve on April 27, 2012 at 12:39 PM
11
@9 plz read Lindy West
Posted by minderbender on April 27, 2012 at 12:45 PM
12
I'm going to go to Zoe and order lots of dessert just because of this exchange. Beautiful.

For some reason, I just can't shake images of the GOP debates out of my head when reading this incredibly civilized and empathetic conversation. How would *those people* have dealt with either side of this exchange. Sad that I'm thinking of that, but its a testament to how deeply that rhetoric has poisoned our culture. Even our dessert. The chocolate is not all that tastes like burnt sand these days.
Posted by moretent on April 27, 2012 at 12:52 PM
undead ayn rand 13
@1: "Nicely done, on both sides."

Yeah, that's admirable diplomacy on Zoe's end.
Posted by undead ayn rand on April 27, 2012 at 1:10 PM
--MC 14
Mystery Grit, are you ready for your Mystery Grit?
Posted by --MC on April 27, 2012 at 1:38 PM
Will in Seattle 15
Food critics criticize.

Stop the presses!
Posted by Will in Seattle http://www.facebook.com/WillSeattle on April 27, 2012 at 1:39 PM
Tracy 16
@5 Honestly, I'd probably order "Burnt Mystery Grit" once, just to find out. Sort of like that "oven floor cheese" at Cicchetti. Some things you just gotta try once.
Posted by Tracy on April 27, 2012 at 1:52 PM
Mattini 17
I noted the same thing as @6. Andrea also suggested the mistake could have been avoided by fact-checking. Seems she was needlessly condescending to me, but kudos to Bethany for taking the high road.
Posted by Mattini on April 27, 2012 at 1:59 PM
18
"Scott Staples calls me his pastry goddess", does that mean she makes him all creamy?
Posted by Hobbit on April 28, 2012 at 1:29 AM
19
I have read your other reviews of Scott and Heather's restaurants and they never seem to be nice...Ever.

I understand that you are a food critic and some places do need criticism but have you ever thought to call the owners or the general managers for extra input? That could be a helpful tool for future writings.
Posted by nlh on May 10, 2012 at 1:05 AM
20
Ego tastes like crap. I understand.
Posted by WenG on May 11, 2012 at 11:03 PM

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