The responses so far have been absolutely great. Seattle really loves their credit unions! And while several institutions have been named, the overwhelming favorite right now is BECU. Christina L says this:
July 1 we noticed mortgage rates had dropped enough to make refinancing look good. We apply for a 15-year mortgage, get approved in forty minutes. Four days later BECU introduces a new loan product: a fee-free twelve-year mortgage. We are slapping our heads denigrating ourselves for our bad timing. I call BECU and they switch us to the twelve-year, saving us $6700 in refinance fees and $8700 in interest, lickety-split. I liked BECU a lot before we moved our mortgage to it, but I love it now.
And Sacrelicious says this:
BECU. I've been with them for 15 years and love it. They're super-helpful in person AND on the phone, the rates are great, and I can do all my financial work (checking, savings, Visa, Roth IRA's) on one webpage. The only fee I've ever had was for one late credit card payment ($25). That's all.
I didn't expect the response to be as passionate—about a credit union?—or as overwhelming. If you're thinking about the place where you keep your cash, (and these days, everyone should be thinking about the place where they keep their cash) I suggest you go read the whole thread.