Blaming a tough economy, Whole Foods executives sent an ominous letter to all employees in its Pacific Northwest stores last month that warns of potential layoffs, announces a hiring freeze, and says new stores are on hold.
“Many teams are clearly overstaffed for their current sales and are at the point where labor needs to be reduced…” the memo says. It adds that as “sales soften,” the company has accumulated $59,000 in labor deficits. “Team sales and labor will be reviewed in January and tough decisions may be made if we are unable to achieve sales to labor balance by that time.” The memo says no layoffs will occur before January.
According to several sources, the largest local Whole Foods store at 56,000 square feet, located in Bellevue, has been lacking for sufficient business. Meanwhile, as Jonah reported, the company delayed plans for a store in Interbay and announced plans to downsize it.
In fact, the Texas-based chain plans to only build smaller stores from now on.
“We are looking at sites that are under 40,000 square feet as a format for our stores as we go forward,” says Vicki Foley, a Whole Foods regional spokeswoman. “That is not just our region—that’s for the whole county.” While 40,000 square feet is still large, it marks a departure from competing with the Safeway and QFC mega-markets.
But the size of the stores may be a secondary explanation for the slump in sales in poor times. Whole Foods is notoriously expensive, earning the nickname “Whole Paycheck.”
“Obviously, we don’t like the name Whole Paycheck,” says Foley, “because we comparative shop with other stores in the area, checking to make sure we are not more expensive than anybody else.”
Meanwhile, Trader Joe’s, which only operates smaller stores and sells generic nonperishable items at low prices, seems to be holding strong. An employee at the Capitol Hill store said there are no concerns about layoffs or a slump in business there. Nobody from the Trader Joe’s national office has returned calls to comment.
But despite the company's declared commitments to animals, people, and the planet, Mackey [WF CEO] is vociferously anti-union, having notoriously compared tolerating labor unions to having herpes: "It doesn't kill you, but it's unpleasant and inconvenient and it stops a lot of people from becoming your lover."
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