"Look for a heading on the page for “Service Address.” Below your address, click the link that reads “Manage Xfinity WiFi.”

Tried to, but Comcast is no longer allowing this. Instead, they give you a pop up that tells you how great the *service is!

*Paraphrasing.

Stop renting their routers, and get your own. unless you have comcast phone, or a business line, paying comcast 7 dollars a month forever is a bad idea, that leads to shareholder enhancement shenanigans like this.

Thanks Jeff, I'll update the post.

On hold with tech support (after being transferred 3 times. noone seems to know what i'm talking about)

Why would anyone use the comcast router?

I'd try that Winterfell hotspot with the password "winteriscoming".

If that fails try summeriscoming

For the last 10 minutes I've been chatting with a *super* helpful Comcast representative to get this service disabled and she has told me now 3 times, that she is checking the account for me. Thanks for all of the checking of my account. Now OPT OUT.

Slow as it is, it can be useful sometimes, particularly for someone who doesn't pay for 3G on my iPad. I'm moving to San Francisco, and the xfinity routers are all over the place there, so if I need to check for an incoming email quickly, it can be useful. But, you're right, the speeds are super slow...

Just did it using the online steps. Worked perfectly with no pop-up.

Just disabled it using the online steps. No pop-ups. Worked perfectly saying it's now disabled.

Huh. Maybe that helps explain why Comcast so aggressively attempted to dissuade me from purchasing my own cable modem and router?

Interesting: we had a service outage yesterday in NE Seattle that managed to blow out my own Motorola router that was just a year old and did some damage to my Apple Extreme. Apple isn't sure why it stopped working and I sent the router back to Motorola for a refund.

@6: or maybe chaosisaladder?

Took two tries but I got it to work.

it's easy to take another router and use it as your own wifi access point. disable DHCP and plug it into the internal Ethernet ports (e.g. 1,2,3, or 4). Then disable Comcast wifi completely. To be sure it is disabled, unscrew any antennas unless the router has internal antennas, in that case wrap the router in tin foil. Or better yet, switch ISPs.

In Portland a few years ago they started a Muni-net by having regular people simply open their wifi hubs and interconnecting them. Comcast sounds like it's doing the same thing (of course, they are a Big Bad Corporation, so unlike the muninet, everyone hates this flavor).

Hahaha, people really have comcast-controlled routers? They're like $50. I bet you pay $5/mo or something outrageous for it.

@18 you are wrong.

Comcast needs to be worried about the telcos, who are starting to offer portable hotspots, like Verizon's Jetpack, with faster speeds than cable, for very little money. Nobody wants this infinitiwifi nonsense.

I do not have a Comcast Router, but I do have the Comcast modem -- and I have the XfinitiWifi thing... and it wouldn't let me turn it off. Joy.

The worst thing is that the Comcast Wi-Fi routers are setting up networks on non-standard channels. Basically, in the 2.4 GHz range, routers should be using exclusively 1, 6 or 11 as channels. Other channels actually overlap with those three "clear" channels, so you slow everyone down if you don't use 1, 6 or 11. (It's also faster for two 1's to be near each other rather than to have a 1 and a 2 near each other, because the routers can easily keep track of packets.)

Comcast's Wi-Fi routers are using 2, 3, 4, 5, 7, etc., which is either incompetent or unwise. So not only are they mucking around with everyone's Internet connection and creating unneeded or unwanted Wi-Fi networks, but they're also slowing down everyone's existing Wi-Fi networks to do so. Even if you're not using Comcast, your neighbor's router may be slowing you down. It's the dumbest thing I've ever heard of.

@Simac: I almost included a paragraph about how the signals seem to trash the speeds of already existing networks when they appear, but I didn't have the technical knowledge to back up that assertion.

Disabling worked for me exactly as described.

Glad I stumbled upon this article and wanted to share my experience. Have been at the same apartment for 3 years now. 2 years ago when we had a "mandatory" upgrade of our hardware to the triple play package, we received the horrible Arris modems they were handing out to everyone. 3 modems later and we have the new "xfinity" arris. In those 2 years we were never able to stream anything wirelessly (we pay for 50 mbps) and were getting around 5mbps wireless. Always seemed to have some kind of interference. Had 2 visits from their techs, first one told us it was a splitter in the wall that he had to take out. Didn't fix it. Next guy told me to go buy my own router and modem... $240 later I have awesome hardware and struggle to get over 20mbps wireless. Now I keep having this damn "Xfinity Hotspot Wifi" network pop up. It auto connects on my desktop upon system boot no matter what I do. Modify my network priority, remove the network entirely, etc. The damn thing keeps auto connecting and I can't stop it... If Comcast didn't have a monopoly in my building I would have told them to stick it where the sun doesn't shine 3 years ago....

Has anyone done a speedtest.net on the Wi-Fi connection? Mine varies from nearly 0 to about 16Mbs (very floppy). The upload rarely hits 2Mbs.

Has anyone done a speedtest.net on the Wi-Fi connection? Mine varies from nearly 0 to about 16Mbs (very floppy). The upload rarely hits 2Mbs.